Lincoln Military Housing was formed in 2001 through a Department of Defense (DoD) contract with parent company Lincoln Property Company. The mission has always been to increase the quality of military housing for our nation's servicemen and women. Since its inception 18 years ago, Lincoln Military Housing now provides more than 36,000 family homes for military members across the US. Lincoln Military Housing not only provides professional property management and 24-hour maintenance services, the company prides itself in providing community building activities free to all residents. Lincoln Military Housing is available for members of the Army, Air Force, Navy and Marines as well as Coast Guard and National Guard.
We currently seeking a Customer Service Representative at our Lewis McChord Communities, located at the Joint Base Lewis McChord Military Base in Dupont, Washington.
The Customer Service Representative is responsible for providing customer service for all prospective and current residents within a multi-family residential community. This role includes answering phones as well as taking and following up on service requests of our residents. This role is instrumental in the resident move in process- the job entails showing new homes, completing new leases and ensuring resident’s needs are met. This role requires effective customer service skills and the ability to work efficiently and effectively and deliver on our mission of providing exemplary service in accordance with Lincoln Military Housing’s quality customer satisfaction standards.
The essential duties include:
Successful Candidates will have: